Privacy Policy

Last updated: April 21, 2026

Parallax Agency ("Parallax", "we", "us") operates an internal analytics platform that integrates with third-party platforms including TikTok to provide marketing performance reporting to our clients. This Privacy Policy explains how we collect, use, and protect information obtained through these integrations.

1. Information We Collect

When a client authorizes our platform via TikTok Login Kit, we collect the following data:

• Account information: TikTok username, display name, and profile identifier (via user.info.basic)
• Account statistics: Follower count, following count, and video count (via user.info.stats)
• Video data: List of published videos including titles, creation dates, and performance metrics such as views, likes, comments, and shares (via video.list)

2. How We Use This Information

Data collected through TikTok integrations is used exclusively for:

• Generating internal performance reports for the authorized client account
• Tracking content performance trends over time
• Informing content strategy decisions for the client's social media management

We do not sell, rent, or share this data with third parties outside of Parallax and the client whose account was authorized.

3. Data Retention

Performance data is stored in a secure, private database accessible only to Parallax staff and the relevant client. Data is retained for the duration of the service agreement and deleted upon client request or contract termination.

4. Data Security

All data is stored in encrypted databases hosted on Cloudflare infrastructure. Access is restricted to authorized Parallax personnel only. We do not store TikTok passwords or credentials; authentication is handled entirely through TikTok's official OAuth 2.0 flow.

5. Third-Party Platforms

Our integration with TikTok is governed by TikTok's own Terms of Service and Privacy Policy. We comply with all TikTok API usage guidelines and data handling requirements.

6. Your Rights

Authorized account holders may request access to, correction of, or deletion of their data at any time by contacting us at hola@parallaxagency.ai. You may also revoke TikTok access at any time through TikTok's app settings under Manage Account Permissions.

7. Contact

For questions regarding this Privacy Policy, contact us at:
hola@parallaxagency.ai
Parallax Agency · Mexico City / Texas